What is the primary requirement of Annex A 8.32?

The control requires formal processes for modifications to information systems. You must plan, assess, and approve changes before implementation. Using internal tools like Jira ensures your organisation retains control over its technical history.

How should I document security impact assessments?

Perform assessments within your existing workflow tools. Record potential security risks directly on the change request ticket. This links security analysis to the operational implementation. It proves to auditors that you consider risks during every system update.

Why is 'Black Box' SaaS unsuitable for change management?

External platforms often decouple the audit trail from the actual work. Auditors prefer seeing the original tickets in Jira or SharePoint. Integrated records prove that security is part of your daily technical operations.

ISO 27001:2022 Annex A 8.32 Guide

What is ISO 27001:2022 Annex A 8.32 Change Management in ISO 27001?

Annex A 8.32 defines a documented process for managing modifications to information processing systems. Organisations must plan, evaluate, and approve changes to maintain security integrity. Implementation relies on integrating these controls into existing workflows like Jira and SharePoint. This ensures management retains oversight of system stability.

Auditor’s Eye: The Shortcut Trap

Reliance on automated SaaS platforms often leads to surface-level compliance. These “Black Box” tools provide a green tick but hide the lack of management ownership. Auditors prefer seeing evidence within your native document repositories. We look for actual Jira tickets where engineers discussed security impacts. Automated dashboards cannot replace the human intent found in your internal wiki history. Decoupling change records from daily operations creates significant audit risks.

ISO 27001:2013 Reference	ISO 27001:2022 Reference	Key Changes
Annex A 12.1.2	Annex A 8.32	Updated to include cloud-native change requirements. Emphasises security impact assessment throughout the lifecycle.

How to Implement ISO 27001:2022 Annex A 8.32 Change Management (Step-by-Step)

Change management requires a cultural shift rather than new software. Use your existing Jira and SharePoint tools to build a robust audit trail. This integrated approach ensures technical teams follow security protocols naturally. Focus on these steps to achieve clinical compliance.

Draft a formal change management policy in SharePoint.
Configure Jira to require security impact assessments for all tickets.
Establish a Change Advisory Board using Outlook meeting invites.
Capture all implementation plans and back-out procedures in Confluence.
Require digital authorisation before any production environment modifications.
Attach test results and sign-off evidence directly to the change ticket.
Review all emergency changes in the next scheduled management meeting.

ISO 27001:2022 Annex A 8.32 Change Management Audit Evidence Checklist

Auditors look for manual records and internal document versions. These prove human oversight and operational intent. Your evidence must show that the process is active. Avoid showing disconnected dashboards from third-party software.

Historical change requests stored in your organisational Jira instance.
Security risk assessments linked to specific system modifications.
Minutes from Change Advisory Board meetings held in SharePoint.
System configuration versions showing updates after approved changes.
UAT sign-offs and security scanning reports for implemented updates.

Relational Mapping

Annex A 8.32 relies on several core organisational dependencies:

Annex A 5.37: Management of technical vulnerabilities during changes.
Annex A 8.31: Separation of development, test, and production environments.
Clause 8.1: Operational planning and control for service modifications.

Auditor Interview

Auditor: How do you manage system changes without separate compliance software?

Manager: We integrate every request into our existing Jira workflow. This ensures our engineers assess security risks naturally.

Auditor: Where do I find the approval for your last firewall update?

Manager: You can see the digital sign-off and assessment in this Jira ticket history. We store the related scan results there too.

Common Non-Conformities

Failure Mode	Description	Corrective Action
Automated Complacency	Relying on a SaaS platform’s green tick without having internal procedural evidence.	Move all change records to internal Jira and SharePoint repositories.
Missing Impact Analysis	Modifying systems without assessing security or operational risks.	Mandate risk assessment fields in the change request workflow.
Unauthorised Implementation	Changes reaching production without formal management sign-off.	Enforce workflow restrictions to prevent unauthorised transitions in Jira.

Frequently Asked Questions

What is ISO 27001:2022 Annex A 8.32?

The Bottom Line: It is a documented process for system modifications. You must plan, evaluate, and approve every change. Use SharePoint and Jira to manage the lifecycle of these requests. This approach ensures security stays integrated into your daily technical work.

How does an auditor verify change management?

The Bottom Line: Auditors check for a consistent trail of assessment and approval. They look at your internal Jira history and SharePoint minutes. They want to see that managers reviewed the risks before any code went live. Automated dashboards are rarely sufficient.

Can I manage changes using only an internal wiki?

The Bottom Line: Yes, provided you have version control and clear authorisations. Confluence and SharePoint offer excellent audit logs for this purpose. This method is superior to SaaS tools. It keeps your sensitive technical data within your own organisational boundary.

LA CASA DE CERTIFICACIÓN