Advertising Sponsor. ISO-Metrics is an application that can manage most of your ISO documentation requirement. This takes care of the total workflow from Incident to Problem (CAPA) to Change to Risk to Improvement and it uses QC tools like 5 Why/ Cause & Effect and 5W/1H techniques to help you with root cause analysis. It has a complete workflow for document management including version control and role based access control. Other important modules are Asset Management (including maintenance & calibration), Internal Audit and task management through calendar. The Organization configuration module helps you in defining the Policy and Objectives and allows you to define Context of the Organization. For ISO 27000 It allows you to maintain the databases of Security Controls (SOA) and the Clauses of Annex SL.